OUR PROCESS

 

U.S. Refrigeration uses state of the art technology.  With our software, all calls are streamlined and automated by dispatching and processing all work orders electronically.  Like all of our customers you will benefit from our leading edge technology.

• Use of mobile field communication solution to keep paperwork out of technicians’ hands.

• Technicians are equipped with the right materials to perform the proper procedures on every inspection call.

• Technician’s productivity quickly and easily monitored.

• Make certain that maintenance agreements are current and relevant.

• Lessen the time it takes to schedule inspections.

• Communicate service call priority throughout company.

• Efficient call escalation to notify our staff when calls are overdue, parts are received for calls on hold and numerous other situations.

All of our vehicles are equipped with GPS to reduce travel times and save you money.